About Paradise Valley Spas

Spa Service

800-939-9772 - East Bay/South Bay
800-664-5693 - Peninsula/SF/North Bay

We are committed to providing exceptional customer service. To make it easier for you, we offer two methods for scheduling your spa repair service. You can either call our toll free number below and speak with a service scheduler or send us an e-mail request for service by using the form below.

Our service department is open from 8am to 4pm Monday through Friday. You can reach us by phone at 800-939-9772. If you call during normal business hours and your call goes to voice mail, please do not hang up. Leave us a message with your name, phone number, and information on the problem with your spa. We will call you back to schedule an appointment.

If you would like to request service or require more information, give us as much detail as possible in the Trouble Details area. We will contact you within 24 hours on weekdays, or if you leave us an e-mail address we will e-mail your service confirmation.


Alternatively, you can call us on 1-800-664-5693.

Service Request Form

Name:  *
Address: 
City: 
State/Province: 
Zip/Postal Code: 
Home Phone:  *
Alternate Number: 
E-Mail:  *
(Security Question) What is 4 + 7?:  *

Service Information

Is the tub breaker & GFCI accessible?
Do you need to be present while the service tech is at your house?
Is the spa under warranty?
Are you the original owner?
Is the entire equipment compartment accessible? (No decks or poles within 24" of equipment compartment. Easy access to all front panel screws.)
*Is the spa filled with water?
*Have you received a postcard notification that your warranty is about to expire?
Please add me to SFSpas.com E-mail list

In the space below, please describe the problem you are having.